Have a reschedule code and ready to make some Yay? You've come to the right place. Below is everything you need to know about your reschedule code.
A Few facts to Get you Started
- If you have an active reservation that you would like to reschedule, you can do so with our RESCHEDULE TOOL
- Reschedule codes never expire
- Each reschedule code is valid for 1 event ticket.
- If you purchased multiple tickets you will receive multiple reschedule codes in multiple separate emails.
- Reschedule codes can be used for any public event that accepts promo codes (if it doesn't it will be clearly stated in the event details).
If you paid an Experience Fee for your event, it’ll be included in the total value of the reschedule voucher.
Where do I find my reschedule code?
If your event was canceled or you chose to reschedule using the reschedule tool on the Yaymaker website you will be sent your reschedule code to the email address you entered when you purchased your ticket(s)
How do I Redeem my Reschedule Code?
Once you find an event you would like to attend proceed to checkout. on the checkout page enter your information and enter your reschedule code into the "Promo Code" field and click apply and the ticket price will be deducted from your total. Repeat this for each reschedule code you would like to redeem.
*If you paid an experience fee that will be applied to your next event. If you choose an event with a higher experience fee the difference will be due at redemption of the reschedule code.
Can I get a refund instead?
Yaymaker event tickets, Yaymaker passes, and Yaymaker reschedule codes are nonrefundable. We are happy to extend your Yaymaker pass expiration date due to the circumstances surrounding Covid-19 (contact support if you need an extension) . And you are free to reschedule your ticket at any time if the date and time no longer works for you.
Can I use my reschedule code for a virtual event?
You are welcome to use your reschedule code for a virtual event. Keep in mind, virtual events have a lower ticket price than an in-venue event and your reschedule code can only be redeemed for 1 ticket no matter the type. You are welcome to redeem your reschedule voucher for a virtual event or hang onto it to use towards a full priced in venue event. Reschedule vouchers never expire, though, so you can hang onto your code(s) until public events are back up on the calendar.