While we do have a very firm 48-hour cancellation policy because of the planning and set-up that
goes into our events, we also understand that life doesn’t always make fun possible. And we want
you to enjoy a fun, positive, and memorable experience. So we’ll of course make some exceptions for National Weather Service-issued weather advisories or medical emergencies. We work on an honor system, so we’re not looking for a note from your doctor, but we do ask for as much notice as you can possibly manage in these situations.
Please email firstname.lastname@example.org and give us a little info about your emergency so we can figure out the best way to help you with your situation.