We do have a 48-hour cancellation policy because of the planning and set-up that
goes into our events. However we also understand that life doesn’t always make it possible to have a fun night out.
We want you to enjoy a positive and memorable experience at your event, so we can make an exception to our policy in the case of National Weather Service-issued advisories or medical emergencies. We work on an honor system, so we’re not looking for a note from your doctor, but we do ask for as much notice as you can possibly manage in such a situation.
Tickets may be rescheduled using our onsite rescheduling tool here:https://www.yaymaker.com/help/rescheduling-tool/
If you have any further questions, please email firstname.lastname@example.org to give us a little information about your emergency and we can figure out the best way to help you with your situation.